Skip to Content

Privacy Policy

At Prime Edge, accessible at Prime Edge, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By accessing or using Prime Edge, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details.
  • Account Information: Login credentials, subscription preferences, and purchase history.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on our site, and interaction with website features.

2. How We Use Your Information

We use the information collected to:

  • Provide and deliver our services, including subscription management.
  • Process payments and issue invoices.
  • Improve and customize user experience.
  • Communicate with you about your account, updates, and promotional offers.
  • Comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that assist in payment processing, website hosting, and analytics.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data. However, no online platform is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at [Insert Contact Email].

7. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Prime Edge with your personal information. Your privacy matters to us.

Prime Edge offers cost-effective OTT subscription services, allowing users to access their favorite streaming platforms at reduced prices. If you'd like more details or additional services added to the document, let me know!

You can contact Prime Edge customer support by:- Email: Reach out to us at info.primeedge1@google.com  Address: Visit or send mail to 52-Nabanagar,Birati,Kolkata-700051 (INDIA).

Return Policy for Prime Edge

At Prime Edge, we strive to ensure customer satisfaction with our services. If you are not completely satisfied with your subscription purchase, please review our return and refund policy below.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • Service Issues: If you experience technical issues that prevent you from using our service and these issues cannot be resolved within a reasonable time frame.
  • Incorrect Charges: In the event of an overcharge or incorrect billing.
  • Cancellation: Refunds may be provided for cancellations made within the applicable refund period, as outlined in our terms of service.

2. Non-Refundable Conditions

Refunds will not be issued in the following cases:

  • If the subscription has been fully utilized.
  • If the issue arises due to user error, such as incorrect account setup.
  • For promotional or trial period subscriptions.

3. Refund Process

To request a refund, follow these steps:

  1. Contact Customer Support: Email us at [Insert Contact Email] with your subscription details and reason for the refund request.
  2. Review Period: We will review your request within 7-10 business days.
  3. Refund Issuance: If approved, the refund will be processed to your original payment method within 5-7 business days.

4. Subscription Cancellation

  • You can cancel your subscription anytime through your account settings or by contacting customer support.
  • If you cancel during an active subscription period, you may continue to access the service until the end of the billing cycle. Refunds will only be issued under eligible conditions.

5. Changes to This Policy

We reserve the right to update or modify this Return Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy regularly.


Thank you for choosing Prime Edge. We value your satisfaction and are committed to resolving any issues promptly.

Shipping and Delivery Policy for Prime Edge

At Prime Edge, we provide instant delivery of subscription services directly to your email address upon successful payment. Please read our Shipping and Delivery Policy to understand how this process works.

1. Delivery Method

  • All subscriptions and service access credentials are delivered electronically via email.
  • No physical items will be shipped.

2. Instant Delivery

  • Upon successful payment confirmation, your subscription details and access instructions will be sent instantly to the email address provided during checkout.
  • In rare cases, delivery may take up to 15 minutes due to payment processing or technical delays.

3. Email Accuracy

  • It is the customer’s responsibility to ensure that a valid and accurate email address is provided at checkout.
  • Prime Edge is not responsible for failed deliveries due to incorrect email addresses or spam filters.

4. Non-Receipt of Email

If you do not receive your subscription email within 15 minutes of payment:

  • Check your spam or junk mail folder.
  • Contact our customer support at info.primeedge1@gmail.com for assistance.

5. Refunds for Non-Delivery

Refunds due to non-delivery will be issued only after our support team confirms that the email was not successfully delivered. Please refer to our Return Policy for more details.

6. Changes to This Policy

We reserve the right to update or modify this Shipping and Delivery Policy at any time. Changes will be posted on this page with an updated effective date.

Thank you for choosing Prime Edge. We are committed to delivering your services promptly and efficiently.